February 29, 2012

The Best Things in Life are Free: Free Services at Rose Diamonds

Posted in appraisal, diamonds, engagement, engraving, estate jewelry, gemologist, gemstones, Gifts, gold, jeweler, jewelry, jewelry care, jewelry design, jewelry repair, mens wedding bands, pawn, ring sizing, rings, rose diamonds, watch, watches tagged , , , , , , , , , , , , , , , , , , , at 5:33 pm by rosediamonds

Maybe there’s no such thing as a free lunch, but at Rose Diamonds, we have an ever growing list of free services at Rose Diamonds.

Free Services at Rose Diamonds:

  1. Free Jewelry Cleaning–Diamonds always look bigger when they’re clean.  We have people bring in everything from one or two pieces that they are wearing to a whole box full.  Have a special event coming up?  Take advantage of our free service and get your jewelry looking its best…free.
  2. Free Jewelry Polishing–One step above jewelry cleaning is polishing.  This gets out all the nicks and scratches from normal wear and tear.  People often comment that they can never get their jewelry looking as good as we do at home. The secret is–we cheat.  By removing the surface abrasion off your jewelry, we are exposing the brighter surfaces underneath–like exfoliating:)
  3. Free Prong Inspection–I can’t even comment on all the clients we meet who have been married for decades and have never had their rings in for service.  It only takes a minute, but having your prongs checked by a pro on a regular basis (when you bring it in for free cleaning) can alert you to easily repaired/less expensive solutions before you lose a stone.  Think of it as preventative maintenance.
  4. Free Appraisal Consultations–Clients want to know the value of their jewelry for several different reasons.  Just to know, for resale, for liquidation, for insurance, etc.  Some items we group together in an appraisal (gold items without stones) and some require more extensive research.  We sit down with you and sort through your options and help answer insurance related questions you might have.
  5. Free Custom Deign Consultations–We recognize you’re not a jewelry professional (probably) and have no idea how much a dream piece of jewelry might cost.  Bring in your inspiration (costume pieces, catalog, magazine ad, internet pic) and any available trade-in gold & diamonds, and we will map out the design, out of pocket cost, and timeframe free.
  6. Free Tea/Coffee–I sometimes forget to offer this to our guests, but our tea table is out for guests to enjoy.  If I forget, don’t be shy–just ask:)
  7. Free Cookies–if the kids haven’t eaten them all.  Because I have two boys, our cookie supply varies.  Feel free to help yourself to the snacks.
  8. Free Jewelry Box Sort–This is perhaps one of our most valuable services.  Bring in your box of jewelry (this especially helps when you’ve inherited a bunch of mixed jewelry) and we sit down with you and sort out the gold from the silver from the costume jewelry.  Now that it’s sorted, we can restore it,repair it, or size it very quickly.  You also have the option to trade it in towards a project, finished jewelry, or repair work.  We can also buy it or give you a short term loan against it.
  9. Free Diamond Testing–Several a day come in to see if their diamonds are the real deal.  Whether you found it in a parking lot or suspect a fake, we test it in seconds so you know.  Peace of mind is priceless.
  10. Free Ring Size Measurement–Perhaps you’ve ordered something on the internet or maybe you’re thinking of a future purchase, we measure your ring size for you without fuss.  We also explain that different ring styles fit differently, so let us know if it’s going to be a narrow or wide band.
  11. Free Courtesy Call/Text Message— When repairs/appraisals are ready, you’re the first to know.  Our company policy is to call or text you as soon as repairs are completed (in case you’re still in the neighborhood).  You can then pick it up at your leisure.  Most of our repairs and appraisals are completed ahead of schedule.
  12. Free Silver Polishing Cloth with Silver Purchase–Part of keeping your jewelry looking beautiful.  These little polishing cloths work on sterling silver, gold, costume jewelry, etc.  We offer free jewelry cleaning, but this little cloth will help you keep a perfect shine between visits.  It also works great of shiny knickknacks around the house–I use mine to cheat with silver photo frames.
  13. Free Craigslist Mediation–We want our clients to stay safe.  When selling or buying on Craigslist, there is an element of danger (read our post on Craigslist tips).  We recommend you don’t expose your home or workplace to potential sellers/buyers.  We invite you to meet at our shop in a comfortable, professional atmosphere.  We can diamond test, ring size, appraise, engrave your latest purchase/sale right in front of you.
  14. Pocketwatch Look-up–just a geeky hobby of mine: we can usually trace the origins of old pocketwatches.  Curious about one of yours?  Just ask.

I have probably forgotten something, but will try to add it later.   You now officially have no excuse for not coming in.  We look forward to meeting you soon.

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October 13, 2011

Taking Care of Your Alternative Metal Bands

Posted in bride, diamonds, engagement, gemologist, gemstones, jeweler, jewelry, jewelry care, jewelry repair, mens wedding bands, rings, rose diamonds tagged , , , , , , , , , , , , , , , at 7:37 pm by rosediamonds

We recognize that many people (usually men) have purchased alternative metal wedding bands.  We are drawn to their fabulous modern designs, their relative weights (either heavy or ultralight),  and their teeny cost:)

What some retailers forget to tell you (not that we blame them or their salespeople) is how to take care of your jewelry once you’ve bought it.  I occasionally forget to mention the anti-bleach rule to my clients as well:)

Tungsten & Ceramic Rings

  • Clean with hot water and soap (an old toothbrush helps get in the grooves and between/behind stones)
  • Steam cleaning is okay
  • NO ultrasonic cleaning
  • NO ionic cleaning
  • Avoid dropping on hard surfaces (duh) or hitting with a hammer-like force.  They can both shatter
  • Emergency removal involves a specialized ring cracker
  • On tungsten, do NOT use any chemicals other than alcohol (this means no red jewelry cleaner solution)
  • Gold or silver inlay can be repolished, but it will not affect the tungsten or cermaic part
Stainless Steel & Titanium Rings
  • Clean with hot soap and water (an old toothbrush helps get in the grooves and between/behind stones)
  • Steam cleaning is okay
  • Ultrasonic cleaner is ok (if there are no gemstones–gems set in stainless steel can fall out if you use an ultrasonic)
  • Stainless steel & titanium CAN be repolished (stainless is easier to do; titanium requires extra wheels and polishing compounds)
Cobalt Rings
  • Clean with hot soap and water (an old toothbrush helps get in the grooves and between/behind stones)
  • Steam cleaning is okay
  • Repolishing requires extra wheels and specialized polishing compounds
All Rings
  • Avoid Bleach (found in pools, hot tubs, cleaning supplies, hair chemicals, laundry detergent, household cleaners)
  • Check stone tightness by listening for “rattles” or visual movement
  • Regularly remove lotion/soap/conditioner buildup with warm soapy water and an old toothbrush–“clean stones look bigger!”
  • Professional cleaning & prong inspection is free everyday at Rose Diamonds–Let us do the work for you!
PS. I had a bit of a shock when I googled “alternative metal bands.”  Many images of aging rockers…I wonder if this post will then show up in their searches as well and they will also be disappointed…now taking suggestions for a better title for this post:)